YOUR VET.FROM THE COUCH.WHENEVER.

HOW IT WORKS

THREE STEPS.NO PER-CALL CHARGE.

Telehealth is unlimited and included. Use it as often as you like.

1. STEP 1

   MESSAGE US

   Open a chat, tell us what's going on, send a photo or a short video. No form, no phone tree.

2. STEP 2

   TALK TO A VET

   Your care team replies. If it's easier to talk it through, we hop on a call or a video.

3. STEP 3

   GET AN ANSWER

   A plan you can actually act on. If you need a prescription, we write it. If you need to come in, we book you in.

WHEN IT HELPS

THE THINGS YOU'DNEVER BOOK AN APPOINTMENT FOR.

The small worries. The questions at 9pm. The is-this-normal moments. These are the ones we want to hear about.

• "Is this lump new, or was it always there."
• "He's been off his food since this morning and I don't know if it's a thing."
• "She ate a grape. How bad is a grape, really."
• "The limp is back but only on the left, and only after walks."
• "It's 9pm and she's licking one spot and I'm going to lose my mind."
• "The new food is here. Do I switch her over now or mix it in."

AND WHEN YOU DO COME IN

THE VET ALREADYKNOWS THE STORY.

If it turns out your pet does need to be seen, you're coming in to the same team you were already talking to. No starting from the top. No repeating the history. We're at Unit 133, The Shops at the Promenade, in Clifton, and appointments are seven days a week.

WHAT ELSE IS INCLUDED

TELEHEALTH IS ONEPART OF THE MEMBERSHIP.

• Unlimited telehealth, message, call and video
• Unlimited in-clinic consults with the same vet team
• Bloods, urine, fecal and cytology
• X-ray and abdominal ultrasound when needed
• Vaccinations, microchipping and parasite prevention
• Prescriptions written and refilled with no extra fee